"Filter'd helps me keep track of what my customers are drinking. I am able to connect with them and also serve them the coffee they want."
Name: Alyssa, USA
Role: Manager at local cafe
Age: 33
Overview
| As a | I want to | So that |
|---|---|---|
Manager | connect with my customers and a new way around coffee | I can better serve them and make our cafe a central part of the community |
Coffee Drinker | See what coffee people are drinking and find new coffee roasters | I can expand the potential coffee I am drinking and find more coffee that matches my taste |
Barista | Find new brewing methods | I can serve coffee exactly how the customer wants it |
Responsibilities 💼
- Manage the front of house at the local cafe
- Create schedules for baristas
- Make drinks and serve food to customers
- Organize local events on Tuesday evenings.
- Ensure cafe is welcoming to the community
Pain points 📌
- Lack of time around customer experience
Core Needs 🧱
- Way to connect with customers
- Feedback from community
Created for you by Om Suthar, co-founder of Personify